Deepak Singh

createsdesignscreatesbuilds products that users love and businesses aspire.

I'm a Product Lead with 13+ years of experience — an engineer turned product manager — building across healthtech and AI. Today I'm focused on automating care workflows with agentic AI, backed by rigorous evaluation, to drive direct dollar value, improved clinical outcomes, and high user NPS. My earlier work spans telecom, mobile devices, and multimedia.

My Resume

✨ 13+ years building

🧠 AI · HealthTech

I speak and care about

Agentic AIHealthTechTelehealthProduct ManagementDesignMentorship

Products.

Agentic AI · Care Automation · Teladoc

Agentic Health Assistant

An agentic AI front door that understands messy member intent and completes care tasks — reversing a homepage conversion decline and deflecting tens of thousands of support calls.

Personalization · Member Experience · Teladoc

Personalized Homepage

Turned a static, one-size-fits-all telehealth homepage into an AI-personalized experience, lifting conversion to an all-time high across 24M members.

Telehealth · Mental Health · Teladoc

Mental Health Coaching

Built the missing medium-severity mental health offering that became the company's highest-NPS product and a $27M ARR bundling anchor.

Vibe-coded Prototypes

Working AI prototypes I built end-to-end to pressure-test product ideas: an agent-evaluation engine, a duplicate-prescription detection agent, and an ops console.

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Popular Writings

Essays on AI, design, and telehealth — translating complex technology into plain language, published across UX Collective, Medium, and industry outlets.

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Public Speaking

Talks at AI & big-data and biotech conferences on how AI can make healthcare faster, safer, and more accessible.

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Kind words

“The one thing which impressed me is the Big4 consultant level research and delivery of the innovation process while working as a student consultant.”

Bill Gaussa — Head of Innovation, Philips HealthTech